FAQs

Ok, so the review title seems a bit dramatic but there is no other statement that better sums up my experience interacting with Margaux. She is leading the cladding works project at our development and acts as the primary person responsible for addressing resident queries. There are more than 150 apartments in our development and I frankly don't know how she manages to keep track of all properties while also managing the other aspects of the project. If you happen to call her direct line, you can be sure that she will pick up in a ring or two. She is very open with her communication and immediately puts you at ease. A true mind Jedi, again I cannot comprehend how she is able to stay so calm under all the operational work that she is supervising. I faced some issues with temporary housing while the project is underway and was very concerned that we won't find the right accomodation. But it took only one phone call to Margaux to sort this issue and put my mind at ease. I am quite certain that if Margaux was in charge of world politics, we would have achieved world peace. On a more serious note, thanks again Margaux. As I mentioned on our last call, you are a true life saver and meant to do what you are doing. I remain eternally grateful!

Having dealt with this company i found them to be very responsive with communications and pro active with my enquiry.

Both Steven and Margaux have been incredibly responsive and helpful with a difficult situation we have suddenly encountered. Great knowledge and an in depth understanding of the complexities involved in trying to find a way forward for our lessees benefit. I would recommend Cladding Consulting to anyone in distress about building remediation.

Steven and Margaux at Cladding Consulting have been both supportive and proactive in managing ongoing remediation works at our development. Leaseholders and residents are regularly informed of progress, with email enquiries promptly dealt with. Great service under what can, on occasions I’m sure, be challenging circumstances.

The remediation of the fire safety defects in our building is an immense and complex project, which involves the removal of all the external brickwork. Cladding Consulting has been outstanding at handling this project, including dealing with our funding requirements from an initial application for Government funding to now working with the developer on our behalf. Cladding Consulting has also provided us with an excellent team of professionals to complete the project.

Steven Truman and his team have been absolutely fantastic from the beginning. We as an RMC, appreciated the charging structure whereby Cladding Consulting took payment directly from the initial tranche of CSS funding unlike some competitors, thus greatly reducing the upfront cost associated with the works. Further to this, Steven has been happy to go above and beyond by liaising on matters not within the original remit, even without additional cost. Steven handled our issues with concerned directors with consummate ease and professionalism, his clam authority reassuring, highly recommend, Andrew VMC Ltd

I was really impressed with Cladding Consulting especially Margaux Randall. They listened and tried very hard to find a suitable outcome. Their understanding and empathy for a stressful situation was really appreciated. I felt they really wanted to help and not just quote policy etc. They have impressed us hugely on how they are dealing with our particularly difficult situation with our development. They show great professionalism and we have confidence in them bringing everything to a satisfactory end. We would strongly recommend Cladding Consulting and Margaux.

Mr Steven Truman has been very generous with his time providing me with information about a high rise building without any cost. His company is working in remediating serious fire related deficiencies in a high rise building I am involved with. Communication and responsiveness have been excellent in my experience so far.

In what is a difficult co-ordination role, liaising with many different stakeholders, we have found Cladding Consulting to be responsive, effective and considerate. There has been extensive and clear communication which is very welcomed. It is good to know that when you reach out with questions and concerns, you are heard. A big thanks to Steven and the team.

Cladding Consulting have proved to be a very proficient and professional company having this summer successfully applied for government funding on behalf of an apartment building for which we are managing agents. From our point of view, the process has been seamless and stress free. Also, Cladding Consulting have proved to be excellent communicators in keeping apartment owners up to date on a regular basis as to the status of the funding process, being stage one, and the cladding replacement project in general which can now move to the onsite planning and tender stage.

I have called them to ask some questions and Mr Steven Truman is amazing person, he has spend his time to help me even I am not their customer he even gave my some lawyers numbers so I can get more help. Thank you so much Mr Steven.

A very professional service. Steven Truman is helpful and very knowledgeable.

Steven Truman was super helpful. There are some real bad actors dealing with cladding issues so it was a breath of fresh air to speak to someone who can seems to genuinely care.

Cladding Consulting had been extremely helpful in guiding and advising the lessees of a building in which our son is a leaseholder. Cladding Consulting were appointed in March 2022 by the leaseholders. To date they have helped them to navigate this complex area, arranged introductions to and facilitated communications with all the necessary experts. When the building safety fund was recently announced for mid rise buildings Cladding Consulting submitted an application to the fund on behalf of the leaseholders.

Steven Truman provided me with excellent, extremely timely advice as to the technical specifications of a cladding system on a block of flats we’re looking at purchasing. He is clearly an expert, who is aware not only of the latest regulatory changes but also how the wider industry is reacting. I’m personally very grateful to him, as this is a difficult field for a non-expert to navigate. I’ll certainly be using him for future enquiries and recommend him highly.

Steven was able to review all the appropriate material and respond extremely rapidly with comprehensive and professional advice. A much needed light in a very dark tunnel!

Extremely knowledgeable and very professional. They seem like they genuinely want to help - I haven't proceeded yet but they've been happy to invest time and advise me free of charge.

Steven has led a great team effort both in LRM but also enlisting the support of two other consultants Harris & Say who have all worked together to navigate this difficult path to BSF approval which has now been achieved - a great result for which they should all rightly take the credit. This is a moment to be thankful for such great professional support.

Delighted with the result achieved by Steven Truman and his team at Cladding Consulting in obtaining a 100% government cladding grant on our behalf.